Last Updated: August 24, 2026

At Revive Her, we are a small, growing business, and we are so grateful for every order placed with us. Because many of our products are made to order and fulfilled through independent third-party manufacturing and fulfillment partners, we have established the following shipping and return policy.

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Order Fulfillment

Revive Her partners with independent third-party manufacturers and fulfillment providers to produce, package, and ship certain products purchased through our website.

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Depending on the product and your order, your item may be:

• Manufactured by a third-party production partner

• Shipped from a location different from Revive Her

• Fulfilled by a different provider than another item in your order

• Delivered in a separate package from other items in the same order

• Packaged differently depending on the fulfillment provider

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We work with our fulfillment partners to ensure orders are produced and shipped according to the information provided on our website. Because products may be fulfilled by different partners, shipping times, packaging, and tracking information may vary from one product to another.

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Processing & Shipping Times

Most orders are expected to arrive within 1–2 weeks from the time your order is placed.

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Please note that this timeframe is an estimate and may vary depending on the product, fulfillment provider, shipping carrier, holidays, weather, or other circumstances outside of our control.

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Some products may require additional processing time because they are made to order. If an item is expected to take longer than the timeframe stated on the product page, we will make reasonable efforts to communicate that information before or after your purchase.

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Once your order has shipped, you will receive tracking information when tracking is available.

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Multiple Shipments

If you purchase multiple products, your items may arrive in separate packages and at different times.

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This is because different products may be manufactured and fulfilled by different third-party partners. Receiving one item before another does not necessarily mean that an item is missing.

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If you believe an item from your order is missing, please contact us so we can help determine the status of your shipment.

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Shipping Delays

While we work hard to provide accurate shipping estimates, Revive Her cannot guarantee a specific delivery date.

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We are not responsible for delays caused by circumstances outside of our reasonable control, including carrier delays, severe weather, natural disasters, holidays, incorrect or incomplete shipping information provided by the customer, or delays occurring at a third-party manufacturing or fulfillment facility.

If we become aware that your order cannot be shipped within the timeframe represented at the time of purchase, we will communicate the delay and any available options as required by applicable law.

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Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

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If an order is returned to the fulfillment provider or carrier because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if the order can be reshipped.

 

Please carefully review your shipping information before completing your purchase.

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Returns & Exchanges

Because Revive Her is a small business and many of our products are made to order specifically for each customer, we do not accept returns or exchanges for reasons such as change of mind, incorrect size, incorrect color selection, or simply no longer wanting the item.

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All sales are considered final once an order has been placed, except where otherwise required by applicable law. We strongly encourage you to carefully review product descriptions, sizing information, colors, and other product details before placing your order.

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Damaged, Defective, or Incorrect Items

Although all sales are final, we want you to receive an item that arrives in good condition and matches what you ordered.

If your order arrives damaged, defective, or materially different from the product you purchased, please contact us at contact@revivehernow.com within 7 days of delivery.

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Please include:

• Your order number

• A description of the issue

• Clear photographs of the item and packaging

• Any other information that may help us understand the problem

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We will review the situation and, when appropriate, work with our fulfillment partner to determine the best resolution, which may include a replacement or other remedy as required by applicable law.

Please do not send an item back without contacting us first. Unauthorized returns may not be accepted.

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Order Cancellations & Changes

Please review your order carefully before completing your purchase.

Because many of our products are made to order and orders are sent to our third-party manufacturing and fulfillment partners shortly after purchase, we are unable to cancel, modify, change, or update an order once it has been placed.

This includes, but is not limited to:

• Changing the product, size, color, or quantity

• Changing the shipping address

• Changing the shipping method

• Adding or removing items

• Canceling an order

• Correcting an order after it has been submitted

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Please take a moment to carefully review your product selection, size, color, quantity, shipping address, and other order details before clicking the final purchase button.

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Once an order has been submitted, it is considered final and will be sent to our fulfillment partner for processing. If you notice an error immediately after placing your order, you may contact us at contact@revivehernow.com, but please understand that we cannot guarantee that any changes or cancellations will be possible.

 

Nothing in this policy limits any cancellation or refund rights that may apply under applicable laws

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Our Third-Party Partners

Revive Her works with independent third-party manufacturers and fulfillment providers to produce and ship certain products. These providers operate independently from Revive Her and may vary depending on the product purchased.

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While we carefully select our partners and work to provide a positive customer experience, Revive Her does not directly control the manufacturing, production schedules, packaging processes, or shipping operations of these independent providers.

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However, if you experience an issue with your order, please contact Revive Her directly rather than contacting the manufacturer or fulfillment provider. We will do our best to assist you and communicate with our fulfillment partner when necessary.

Questions or Concerns

If you have questions about your order, shipping, or a product you received, please contact us at:

Email: contact@revivehernow.com

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We appreciate your patience, understanding, and support of our small business. Every purchase helps Revive Her continue creating spaces for women to find faith, community, and renewal.